Why Ticketing Fees Hurt Non-Profits

Non-profits and community groups often run tight budgets. Every dollar counts, especially when you're trying to fundraise or cover event costs. But most ticketing platforms don’t care — they charge you 5-10% per ticket sold.

Take Eventbrite as an example. If your cultural association sells 100 tickets at $20 each, you’re losing $100 to $200 in platform fees. That’s money you could’ve spent on decorations, volunteer meals, or even subsidizing tickets for low-income attendees.

We’ve seen this firsthand. One community theatre group told us they had to raise ticket prices by $5 just to cover the fees they were paying on another platform. The result? Fewer attendees. Higher fees don’t just hurt your bottom line — they hurt accessibility.

Zero Platform Fees: What’s the Catch?

You might be thinking, "Sure, zero fees sounds great, but what’s the trade-off?" There isn’t one. Platforms like CommunityTix don’t charge any fees on ticket sales. The only cost you’ll see is PayPal’s standard processing fee (usually around 2.9% + $0.30 per transaction). That’s it.

Why does this matter? Because it puts control back in your hands. You keep 100% of your ticket revenue, which means you can actually lower ticket prices or use the extra funds for better event experiences.

For example, a local ethnic dance group we worked with recently switched to CommunityTix. They sell 200 tickets per event at $15 each. On Eventbrite, they were losing almost $300 per event to fees. After switching, they saved enough to offer discounted tickets for seniors and students — something they couldn’t afford before.

Not Just About Money — It’s About Simplicity

Affordable ticketing isn’t just about saving money. It’s also about avoiding chaos. Many platforms bury you in settings, add-ons, and unnecessary integrations. CommunityTix is built for non-technical users, so you can get an event up and running in minutes.

Here’s how it works:

  1. Create your event (free or paid).
  2. Set your ticket prices — including “Pay What You Can” options if you want.
  3. Share your branded subdomain (e.g., yourgroup.communitytix.org).
  4. Watch the RSVPs or ticket sales roll in.

And if you run multiple events a year, you don’t need to worry about juggling spreadsheets, email chains, or messy paper clipboards. Everything stays in one central dashboard — RSVPs, ticket orders, member lists, the works.

What About On-Site Payments?

Not all community events are fully online. What if someone walks in and wants to pay cash or card at the door?

Good news: CommunityTix lets you record on-site payments too. You can track cash collections and card transactions directly within the platform. No more guessing how much was collected at the end of the night. Plus, you can export reports to reconcile everything later.

Bottom Line

If you’re running events for a community group or non-profit, ticketing fees shouldn’t be eating into your budget. Platforms like CommunityTix offer zero platform fees, flexible pricing, and tools built for small organisations.

It’s not just affordable — it’s practical. And really, isn’t that what community work is all about?